The Nonprofit AI Almanac

Operations and admin

Draft a social media policy

Gives staff and volunteers clear, fair guidelines.

Lower risk: public info only — Policy text is general and holds no private data.

Please note: This site is only a guide to help people understand. Consult your IT, security and/or privacy department for clarification.

Before you start, gather

Have [ORGANIZATION NAME]'s handbook, brand guidelines and photo-consent form open. Afterward, fill in who owns each official account and who may post. Then send the draft to leadership and an attorney.

Starter prompt

Draft a social media policy for [ORGANIZATION NAME]. Cover official accounts, who can post, how personal accounts relate to the organization, protecting client and donor privacy, photo consent, responding to comments, and what to do in a crisis. Do not state legal requirements, consent rules or platform terms as fact; mark them ATTORNEY CHECK instead of guessing. Use plain, friendly language.

Paste the prompt into your AI tool first, then replace the placeholders with your own details. Don't use real names of clients or donors.

Open an AI tool

You are leaving this guide. Copy the prompt first, then open a tool. The link goes to the website of the company named on each link, in a new tab. That company's terms and privacy policy apply there. Paste the prompt in, then replace the placeholders with your own details. Don't enter real names or confidential details.

Check the result

Have leadership and, ideally, an attorney review it for legal and HR concerns.

What it might get wrong

A photo-consent or privacy rule stated as law. A crisis procedure naming roles you do not have. Limits on personal accounts that may raise employment-law concerns.

Why AI makes things up