Guides

Longer reads for when the five lessons raise a bigger question. Each one is in plain English.

Please note: This site is only a guide to help people understand. Consult your IT, security and/or privacy department for clarification.

• Compliance words: SOC 2, ISO 27001, HIPAA and GDPR
  What these four labels mean, who they apply to, and what they do not promise.
• When AI makes things up
  Why an AI tool can sound sure and still be wrong, where that hurts nonprofits, and how to catch it.
• Keep a person in charge
  How to review AI drafts, and the decisions about people that AI must never make.
• Asking well: prompts that work
  How to ask an AI tool for what you want, with weaker and stronger examples you can copy.
• Fairness, consent and ownership
  How to spot unfair AI output, tell people's stories with consent, respect copyright and check translations before they reach your community.

Want a single sheet to hand out? Print the AI enablement terms one-pager.